FAQ

 

 

If you have any questions, I would be happy to help and answer them! Please email me at brittanylauren@icloud.com. I'll reply in about 24-36 hours. Thank you!

Are proofs provided?

All custom orders come with a proof within 3 days or sooner. Nothing is made without your approval. I want to make sure you happy and have everything printed just the way you like it! Please review and look everything over carefully! Make sure everything is correct when your proof is sent.

Do you take RUSH orders?
Yes, but we do not offer overnight shipping. Production can take 2-3 days. We strongly encourage you to let us know the date that a product is needed by. Please contact us at brittanylauren@icloud.com for all details regarding your rush order and the date you need your item by. I will let you know if this date is possible. Thank you! We will try and make your date and keep you posted!

What kind of paper do you use? 
Only the best! Party invitations & stationery are printed on heavy, 110lb paper that is soft and smooth to the touch. We pride ourselves in using only the highest quality of ink, paper and materials.

What methods of payment do you accept?
Brittany Lauren Design accepts Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal. All transactions are securely processed via PayPal. You do not need a PayPal account to purchase by credit card. We take your privacy very serious.

Do You Ship Internationally?

At this time I am not taking any international orders.

How can I contact you?

E-mail is best! Please send your message to brittanylauren@mac.com

Can I request a custom design?
Please email me all your details for more information at brittanylauren@mac.com to see I can help.